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Get Ahead of Showrooming Customers

As the use of smartphones has become increasingly mainstream, showrooming (the act of browsing through a brick-and-mortar store while searching for the item on your mobile device and then purchasing online) has become more and more of an issue for retailers.  E-commerce rivals are here to stay, so it is imperative for retailers to develop strategies to mitigate the risks that they pose. The infographic below, which was recently posted in an Adweek article written by Collective, gives some critical insight.

Smiling woman scanning QR code on smart phone

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